Privacy and Domestic Shipping Policies:
Privacy/Security:
Beyond A Century Inc. respects and values your privacy. Beyond A Century Inc. will not, without permission, sell, disclose or provide ANY information, including your name, address, e-mail address or other personal information to any third party, unless required to do so by law. Beyond A Century Inc. provides state of the art security to protect your payment information.
Domestic Shipping:
We make every effort to process your order within 24 hours of submission on the internet (excluding weekends and holidays). Please note that orders placed after noon EST may not be processed until the next business day. This includes UPS expedited. Please note that UPS expedited also does not include weekends in its delivery estimates. If you require a package shipped out the same day, it will be necessary to call our main offices at 800 777 1324 to place your order. More shipping instructions can be found posted during the checkout process, so please read through those sections carefully.
International Customers:
Effective Immediately: Please note shipping qoutes are non-negotiable and may include additional handling fees in excess of USPS shipping rates.
We currently ship to a very limited number of countries including Australia, UK, New Zealand, Hong Kong, Netherlands, Singapore, Japan, and Canada**.
General Policies: We are accepting international orders on a limited basis. Please note that some items, including prohormones, yohimbe, ecd, liquid items, cannot be shipped overseas by us. Customers outside the US accept all financial responsibility for orders, including lost, damaged packages, packages held by customs as well as any import taxes and duties. All countries have different import laws and restrictions -- if an order is returned to us because of import problems, we will refund product price less a 20% restocking fee if the items are in resellable condition. We ask that international customers ordering for the first time limit their orders to $100 or less. Orders in excess of $100 US will require credit card verification via faxing of a credit card statement billing/shipping address listed (you may block out purchase history for privacy). We are unable to verify international credit cards through our bank and do not accept paypal. We do accept international money orders.
Ordering Instructions: Customers may submit their orders over our online ordering system and we will return a ship quote for approval. Our online ordering system does not charge credit cards. When filling out the order form, you may choose your country from the drop down menu and choose N/A for state in the state drop down menu (located at the bottom of the list). We ship via International Priority Mail. We declare full value of supplements on the shipping label and label the items Dietary Supplements.
**Canadian Customers: Canadian customers are limited to a strict 90 day personal supply of any product (Take number of doses listed on label and divide by maximum recommended number of doses per day to arrive at this number). This will exclude many of our powdered products. We also do not ship Acetyl L Carnitine, any prohormones (melatonin, etc.), yohimbe, hoodia, tryptophan and 5HTP. We are not familiar with other import regulations, so customers order at their own risk.